Our Mission

Vision Statement

Our primary purpose as an organization is to provide high quality service and expertise to our clients so that they are better able to achieve their objectives. We strive to be known as the firm where personal attention will never become obsolete. We employ people who are extremely committed and are willing to go the extra mile for our clients. We foster a culture of growth, satisfaction and enthusiasm throughout our firm.

Our Employees

While we think of our employees as our greatest assets, we don’t think of our employees as just assets – they are much more than that. We also consider our employees our greatest investment. We invest in our employees' experience and development because the return on that investment is realized by our firm and our clients. Our goal is to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of our mission.

Our Culture: “The Novak Francella Way”

Our firm and our staff are proudly committed to our culture, which is why we implemented and reinforce our culture throughout the year.

• Integrity: Always dealing with our clients and our colleagues in a fair and ethical manner, gaining trust through our actions.
• Knowledge: The value we place on our ability to develop leaders and the need to continually grow our collective technical expertise to meet the needs of our clients.
• Service: Encompasses the concept of quality in everything we do, having a service mindset when dealing with clients and demanding a lot of ourselves.
• Respect: Respect for clients and our colleagues will lead to a more fulfilling and enriching relationship and increase our ability to achieve our collective goals.
• Leadership: Leadership both within the firm with respect to developing our next generation of leaders and within the labor organization and employee benefit plan market with respect to being recognized by current and prospective clients as a firm that is the leading expert in the field.
• Enthusiasm: Employing and nurturing staff with a passion for providing the highest level quality service to our clients.

Thank you for taking the time to learn more about our firm. We look forward to an opportunity to learn more about you.